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Comments made by parents
and students who have been on the course
Touch-Typing
" Nine months after beginning a course of one
hour per week, my son Ian has fast and accurate keyboard skills. The
repetition of spelling patterns used in the program is certainly helping
to improve his spelling. The course does all that it aims to do. It is
helping Ian to succeed "
Avril Newman,
University of Greenwich Centre
Sequencing and Memory
" To my surprise the biggest area of
improvement has been with Nicky's sequencing and memory which on a scale
last year was a very poor 7 and this year has shot up to a fairly average
11. I can only put this down to the repetition of using the course and to
make this sort of improvement in 1 year I find quite amazing."
Sharon Whiting,
University of Greenwich Centre
Writing and Spelling
" His history of progress on the computer shows
the improvements he has made. Both his spelling and writing are better but
most importantly his confidence is now greater. He has an interest in
using computers and the course is easy to use and to follow."
Stuart Cass,
father of Peter, Bexley LEA
Confidence
" My daughter Victoria is 10 years old and
first started the course in 1993. The repetition of the course has helped
her sound out words. She has enjoyed the course and it has given her more
confidence in her capabilities."
Mrs Smith,
University of Greenwich Centre
Motivation and Enthusiasm
" All of the children aim to achieve 95% or
more on each module. All children are encouraged to carry on with the next
module even if they are disappointed with their score as they will always
improve on it. The enthusiasm of the children is overwhelming."
Assistant Teacher,
Gray's Farm Primary School
Use of a word-processor
" Learning to touch type has been a very big
help to me, as I do nearly all my English and Sociology homework on my
computer and have been achieving very high grades compared with last year.
For example I was mainly getting 3-4 as attainment target marks for
English last year but this year for my course work I have had a 7-8 and
all the rest of the marks have been grade 7. In Sociology I am getting
mainly grade A and I am enjoying it very much."
Alex Martin, Home Learning Student.
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Greenwich
Education report on using TTRS with visually impaired children
©Jean Cavanagh and Keith Park
Using TTRS with visually impaired children.
A report from the Peripatetic Service for the
Visually Impaired. Greenwich Education.
Contents
- Introduction.
- Suitability for the Touch-type
Read and Spell Program for VI children.
- Criteria for selection.
- The children involved.
- Progress.
- The development of the
touch-typing group.
- Conclusions.
- Authors.
Introduction
As a teacher of visually impaired children, I
recognise the importance for all pupils to acquire specific skills such as
touch-typing,to enable them to access the curriculum as effectively as
possible.
Throughout the years I have used a selection of
touch-typing schemes. These have tended to be on an individual basis and
depended on the motivation and available time of class teachers/support
staff. Due to pressure of time it was difficult for the Visual Impairment
Service (VIS) to monitor the progress of individuals and to provide
appropriate support. These understandable limitations led to a poor
success rate.
I was introduced to the Touch-type Read and Spell
(TTRS) course by the Head of the Greenwich Professional Development Centre
(PDC) and in November a Pilot using this program began. The PDC generously
provided free use of the Information Technology Suite.
The Pilot involved attendance for one session a week
at the PDC between 4.15 pm and 5.15pm. All the children attending had no
previous touch-typing skills.

Suitability of the Touch-type
Read and Spell course for the visually impaired children.
Since using the TTRS course I have become aware of
the large number of advantages for visually impaired children.
- Access for all visually impaired children.
- A multi-sensory approach
- Access through speech
- A choice of different fonts
- A choice of background/font/indicating finger
colour
- Immediate self-correction of errors, and feedback
of results
- A clear graphical representation of scores
- A planned program
- Instructions can be repeated
- A focus on positive achievements
- Able to work at own pace
As the children progressed through the course I noticed
specific improvements in the following areas:-
- Raised literacy skills
- Improved listening skills
- Ability to work independently
- Improved motivation
- Improved self-esteem

Criteria for selection.
For the pilot all children had to be transported to
the PDC by the parent/carer. The parent/carer had to remain with their
child throughout the hour session and to be committed to the pilot. This
obviously restricted the opportunity for learning for children without
transport.
If Touch-type Read and Spell (TTRS) is introduced
as an extra-curricular activity within the borough for all visually
impaired children then the difficulties with transport will have to be
addressed.

The children involved.
All the children are in an integrated setting: 8-10
years old.
Aaron
- Retinal detachment of right eye: no useful
vision.
- Retinal detachment left eye: restricted visual
field.
- High myopia
- A degree of photophobia
- Difficulties interacting with other members of
the group
- Initially did not want to be singled out
Chris
- Monocular vision
- Reduced visual acuity in dominant eye
- Night blindness: being investigated
- Low self esteem
- Poor literacy skills
- Difficulties staying on task
- Poor concentration
- Poor listening skills
- Easily frustrated
- Not prepared for delayed gratification
Robert
- Ocular motor apraxia
- Reduced visual acuity
- Hypermetropia
- Pain in the area of the neck: possibly due to
exaggerated compensatory head movement
- Difficulties remaining on task
- Poor concentration
- Easily frustrated
- Not prepared for delayed gratification
Toby O
- Anopthalmia
- A high achiever
Toby W
- Ptosis
- Nystagmus
- Strabismus
- Visual perception difficulties
- Dyspraxia
- Low self-esteem
- Easily frustrated
- Subject to fatigue due to dyspraxia
- Difficulties interacting with other members of
the group
- Poor concentration span

Progress.
To date the children have attended twenty
sessions and due to the high level of commitment from both the children
and the parent/carers, the children have made remarkable progress.
Initially the children required a high level of
adult input and experienced feelings of frustration as their fingers
struggled to hit the correct keys and then return to the home keys. Some
children felt they would never achieve success, but slowly progress has
been made and today the sessions could be compared to an 'A' level study
group! The children are all highly motivated, working independently,
developing their touch-typing skills and are keen to achieve a high score.
Individual progress
Aaron
Aaron for the most part is able to use the
keyboard whilst looking at the screen, and is developing accurate finger
skills. He now understands the value of attending the course and does not
feel awkward about being singled out from his peers.
Aaron consistently achieves 100% scores and is
highly motivated. His touch-typing skills have transferred to both the
home and school environment.
Aaron is beginning to socialise with a child on the
neighbouring computer.
Aaron's comments
"I've learnt how to type properly and get
fast."
Parent/carer's comments
"I am very happy with the progress Aaron has
made with his Touch-type Read and Spell course. He is becoming quite
skilled at using the keyboard with accuracy of 100% without looking at the
keyboard. A valuable course."
Chris
During Chris's nineteenth touch-typing session he
finally achieved a 100% score. This was an amazing result for a child who
experiences difficulties with delayed gratification. Throughout the
sessions he has always been the first to arrive and generally remains on
task for one and a quarter hours; this a child who experiences
difficulties remaining on task!
Chris's literacy skills have developed and due to
improved self-esteem he now offers support to other children in his class
with spelling difficulties. Listening skills have noticeably improved
during dictation. Feelings of frustration due to fingering errors are
beginning to be managed appropriately and Chris is able to use his fingers
correctly. Touch typing skills are now transferring to both the home and
school setting.
Chris's class teacher has noticed an improvement
with regard to concentration span and behaviour within the classroom
setting.
Chris's comments
"It's fun. My reading and spelling have got
better."
Parent/carer's comments
"Christopher's reading writing and spelling
have improved since he started the course, also he is now able to sit in
one place and concentrate for longer periods of time. Chris loves the
course and looks forward to it every week."
Robert
Robert has missed a number of sessions due to
neck pain; this is being investigated and as a result his ability to stay
on task as he struggles to make himself comfortable. An exaggerated
compensatory head movement may be contributing to his discomfort.
Robert is developing appropriate fingering and is
learning to cope with his frustrations when he uses an incorrect key. He
is very keen to achieve a 100% score, responds well to praise and his
listening skills have improved during dictation.
Once Robert's physical difficulties have been
addressed I feel sure he will achieve his 100% score!
Robert's comments
"I have learnt spellings and I am getting
better at touch-typing."
Parent/carer's comments
"Robert enjoys coming to computers, it has
improved his concentration and his spelling. He is trying very hard to
achieve 100%. His head movement does not seem to be so bad due to his
concentration."
Toby O
Toby has acquired a high degree of independence
and confidence, only requiring adult input with complex words and new
fingering on the keyboard. He also needs to be told his final score. Toby
consistently scores 100% and, as a result, is highly motivated.
Expectations are high and Toby has learnt that if a score of less than
100% is achieved, that is perfectly acceptable. His listening skills have
noticeably improved and he is able to isolate sounds more effectively.
Difficulties with fingering at the start have
improved and Toby has developed the flexibility to move his fingers
appropriately and to return them to the home keys. Touch typing skills
have transferred to the home setting.
Toby's comments
"I can touch-type now and I get 100%. I like
touch-typing."
Parent/carer's comments
"Toby really looks forward to attending the
course and likes to aim for 100%. He gains a great sense of achievement.
The course has made him independent and he is using the computer at home
to do his home-work, and using the computer independently to print out his
work."
Toby W
Initially Toby experienced difficulties remaining
on task at the end of a long school day, due to general fatigue and
feelings of frustration. At first he struggled to complete two modules,
but nowadays Toby generally completes eight modules at each session. If
Toby is feeling particularly tired, he has to walk around the room between
modules before returning refreshed and able to continue.
Toby is now highly motivated, has improved
self-esteem and concentration span, and is able to work independently.
Dictation was not popular with Toby, but with developing listening skills,
his scores have improved and recently he scored 100% Toby is learning to
manage his feelings when he feels overtired.
Toby has developed appropriate fingering and his
touch-typing skills have successfully transferred to the home setting.
Toby is beginning to socialise with a child on a
neighbouring computer.
Toby's comments
"It has helped my fingers a lot because I
can write better."
Parent/carer's comments
"Toby is greatly motivated by the instant
feedback system on this typing course. He is greatly motivated to achieve
high scores - even aiming for 100% each session. He has generally become
'au fait with the use of a word-processor."

The development of the
touch-typing group.
There have been a number of advantages arising from
the weekly sessions that have benefitted all the individuals involved.
It has given the children the opportunity to:-
- improved literacy skills
- meet other visually impaired children
- develop new friendships
- discuss experiences
- improve social skills
- learn a skill that can be used to improve
performance
- improve self-esteem
- have quality time with their parent/carer
- increase computer efficiency and considered
- increase awareness of other visual impairments
It has given the Parent/carers The opportunity to:-
- meet with other parents and liaise with them
- spend quality time with their child and to share
their successes
- observe their child in a classroom setting within
a group
- discuss concerns with the VIS teacher
Visual Impairment Service The weekly sessions have
enabled the VIS teacher to:-
- develop an ongoing relationship with both
parent/carer and the child
- monitor individual children's progress weekly
- develop a clearer picture of each individual's
needs within the classroom/group setting
- work in partnership with parent/carers
- discuss individual issues with parent/carers
- provide information/suggestions and to seek
comment from a wider audience
- enjoy the successes of the children

Conclusions.
Access to the Touch-type Read and Spell course
has enabled this small group of visually impaired children to improve
their literacy skills and to begin to develop touch-typing skills that are
being used both at home and within the classroom setting.
Improved confidence and self-esteem has contributed
to a positive attitude in other areas of learning and is making a good
contribution to their attainment and progress.
This success story has only been possible due to the
generosity of Philip ALexandre who is the National Course Director for the
Touch-type Read and Spell course, the Greenwich PDC, the amazing
commitment from the parents/carers and the total enthusiasm from the
children themselves.
The project ends in July, but hopefully additional
funds will be forthcoming to enable the children to complete the
touch-typing course and to become competent kymograph users. I envisage
the course being available to all visually impaired children within the
borough who would be able to gain benefit from it.
Author.
Jean Cavanagh
Greenwich Visual Impairment Service
Greenwood School
Welton Road
Plumstead
London SE18 2JD
Tel:020 8316 1068
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FINAL REPORT
OF THE
PENTONVIILLE
PRISON DYSLEXIA PROJECT
A Joint Initiative of
The British Dyslexia Association
and
Pentonville Prison
Funded by
The National Year of Reading,
1998-1999
Jointly co-ordinated by:
Christine Freeman
London Development Manager
British Dsylexia Association
Tel: 020 8361 3013
and
Jane Broadfoot
Education Manager
HMP Pentonville
Tel: 020 7607 5353 ext 325
FINAL REPORT
NATIONAL YEAR OF READING
BRITISH DYSLEXIA ASSOCIATION/PENTONVILLE
PRISON DYSLEXIA
PROJECT
Timescale
The one year project commenced in September 1998,
with the official media launch held in early December 1998.
Objectives
This was a pilot project jointly proposed by the
British Dyslexia Association and the Pentonville Prison Education Service.
Its main aim was to offer up to 70 dyslexic prisoners with poor literacy
skills the opportunity to improve their skills through participation in
the computer course Touch-type Read and Spell which had been identified by
members of the British Dyslexia Association Computer Committee as the most
appropriate resource known to them. Because of the innovative nature of
the project and the imaginative use of IT in promoting literacy, we felt
that the project was highly likely to make a very useful contribution to
responding to literacy difficulties in this particular population in a new
way, and that it would demonstrate a cost effective model of good practice
which could be easily replicated. Although not specifically identified as
an objective,. we thought it logical-. that the project would develop
skills which would increase the likelihood of employment post release, and
that this, in turn, would decrease the likelihood of re-offending because
Home Office statistics show that ex-offenders who are employed are 35%
less likely to re-offend.
Outcomes of the Project
The majority of the dyslexic offenders who
participated in the project had not had their specific learning difficulty
identified until they reached Pentonville Prison. Most had found school to
be an excruciating experience, and many had dropped out or been excluded
by the time they had reached their early teens or even significantly
earlier. Although of normal intelligence, many had been wrongly labelled
as thick or stupid by their teachers and peers in their primary schools.
They had not received any appropriate help whatsoever with their
difficulty, and poor self-esteem was inevitably rife. Given this
background, the project co-ordinators' main concern was whether or not men
who had experienced this level of educational failure would want to come
forward and risk failure again, and we had lengthy discussions about how
best to promote the course. However, our concern was groundless; the
course promoted itself. The first students who agreed to participate in
the short, mini-pilot experienced such immediate success and satisfaction
that word spread through the informal information network within the
prison and the course has run at full capacity with a significant waiting
list since the very early days.
There was an assessment process before acceptance
onto the course. Staff reported that many of the students seemed to feel
better about themselves once they were assessed as being dyslexic because
they had an explanation for their difficulties. Furthermore, the
spectacular and high profile success of a couple of the pilot's early
participants, and the demonstrated but more plodding success of some of
their other peers, has inspired considerable hope. It is very clear that
many of these prisoners want very much to improve their literacy skills.
There is also kudos in being accepted as a student on this high profile
course and in being given an opportunity to use computers, which gives
"Street Cred.". The Senior Literacy Tutor reports that when she
goes onto the shop floor, men clamour round, calling "Test me, Miss.
Test me," in the hope that they may be identified as dyslexic and
given the opportunity to sign up. Since participation means they must give
up the employment for which they earn a wage - albeit a meagre one - this
enthusiasm for a chance to improve their literacy skills is obviously
genuine as it involves a sacrifice in their ability to purchase modest
comforts for daily living.
When we first designed the project, the intention
had been to locate it in the Prison's Open Learning Area. However, once
the grant had been received from the National Year of Reading, the Prison
decided to "up-scale" the location. This meant a slight delay in
getting started, but a small storeroom was renovated and painted to became
a classroom dedicated solely to the project, thus demonstrating not just
the Education Service Staff s commitment but the support of the
Pentonville Prison regime as a whole. The room is fresh and airy, with
British Dyslexia Association posters of famous dyslexic people on the
walls, and when the course is in progress, there is what one staff member
describes as a "buzz of engagement and energy", and the
enthusiasm is palpable. Tutors report that they have had to "tear the
men off their machines at the end of their sessions". More advanced
students spontaneously help others, and the course has consistently
engendered a positive co-operative spirit which inevitably spills out into
the prison culture as a whole. Frequently, students have been involved in
showing off the programme to the many visitors who have wanted to see it
in action, and this, in turn, has been a very positive and self-esteem
enhancing experience for those involved. In fact, so many external people
have wanted to have a look that the Department has had to call a halt to
visitors as they were intruding far too much into the Education Service's
-regular work.
For the vast majority of students, progress has been
steady and very satisfying. For a very small number of prisoners, the
course has been like a magic key to new worlds. For these few, a member of
the education staff has described the effect as a
"transformation". One inmate, Louis, who had the typical early
drop-out profile, romped though the course, praising it highly, and his
success, and subsequent excellent performance on the A.E.B. Achievement in
Literacy Test, influenced the decision to offer him early release subject
to a monitored curfew using a tag . He has been outside for over six
months and has found full time employment which offers him future
advancement. Another inmate, Paul, who scarcely read at all, now looks
forward to long weekends when he is locked in his cell for longer periods,
giving him more opportunity to read. His cell mate bemoans the fact that
he no longer wants to play dominoes. Paul enjoys both fiction and
philosophy and has a general hunger for "anything which is good
literature". He particularly enjoyed the humour of Catch 22,
though his favourite novel so far has been Captain Corelli's Mandolin
"because of the happy ending". Thanks to the project, Paul says
"I'm not afraid of words any more".
For others, though not so spectacular, progress has
been nonetheless significant. One student reported after just a few weeks,
"I write home to my Mum and she's noticed the difference. Now I use
full stops and everything." Said another "This is the first time
they've ever taught me anything in here". Twenty of the men have used
the course as a springboard into full time education within the Prison. A
further 15 have gone on and opted for part time education. These are all
men whom the Education Department Staff believe would not have done so
were it not for their participation in the project. Six participants have
been released, but apart from Louis, we have no information about their
employment status. Many students on remand have resisted transfer to other
"better" prisons so they could stay on and complete the course.
One dyslexic "lifer" from a prison far from London heard about
the project, and requested (unsuccessfully) a transfer so he could have
the opportunity to improve his literacy skills.
The Numbers
- 82 men were given the opportunity to participate
in the project, of whom two made repeated excuses not to attend and
were dropped from the pilot.
- 80 showed consistent improvement in their
performance over time, and for a small number, this improvement was
"phenomenal".
- 12 men (included in the 82) are currently
registered on the ongoing course. (Two groups of six attend three
times a week.)
- 20 used the course as a springboard to full time
education within the Prison and a further 15 went on to part time
education. Education Staff are convinced that they would not have done
so without the increased confidence, self-esteem and literacy skills
which the project engendered.
- Several remand prisoners were discharged to other
Prisons, and their status within other Education Departments is not
known.
- Six men were discharged; one is in full time
employment and participation in the project was instrumental in his
early release. The employment status of the other five is unknown.
Spin-off Effects
As a result of the new-found enthusiasm for reading
by several of the men, literacy staff and others have been donating books
to create a small lending library as an adjunct to the Dyslexia Project.
Many students have taken advantage of the eclectic contents of at least
one dedicated filing cabinet drawer in the classroom. Staff have gone out
of their way to bring in specific books they think particular students
would enjoy and this has engendered enthusiasm for and about reading, as
well as much mutual good will.
This report would not be complete without mentioning
a significantly beneficial and completely serendipitous effect of the
course. A dyslexic Prison Officer who had previously failed his promotion
exams, who had decided not to not sit them again and was also considering
leaving the profession because of his dyslexia, took the courageous
decision to reveal his problem to Education Staff to see if the course
could help him. At first he participated during his lunch breaks. His
progress was both quick and significant, and gave him the confidence to
admit his dyslexia to his employer. He has subsequently become d pioneer
for dyslexic Prison Officers of whom there are many - as he is now able
officially to incorporate the course into his weekly Prison Officer
Training. He intends to try the promotional exams again. Whether or not he
succeeds the first time, he says, doesn't matter. He now has the
confidence to keep on trying. Now other dyslexic officers frequently
approach him, and he has become a spokesperson. By feeling free to be open
about his dyslexia, he now also provides an important and positive role
model for dyslexic prisoners. He gives the credit for his increased skills
and confidence to the course.
As a result of seeing Touch-type Read and Spell
in operation at Pentonville, and hearing of the officer's success, the Butler
Trust has identified the course as an example of good practice, and
the project's two co-ordinators (representing the British Dyslexia
Association and Pentonville Prison's Education Service) plus a Pentonville
Governor, now sit on a Butler Trust working group looking
at the development of a national policy for helping dyslexic Prison Staff
About the project
The computer course Touch-type Read and
Spell is highly structured and delivers its content in the way
dyslexic learners learn best - small incremental steps delivered in a
multi-sensory way with the opportunity to repeat modules as Frequently as
the student wishes. The course does exactly what its name implies. It
reinforces reading, spelling and writing through teaching touch-typing.
Each student is given a personal access code, and can review the record of
accomplishment and progress with ease. One of the comments the inmates
consistently made about the course was significantly, that for the first
time in their lives, they felt in control of their own learning.
Touch-typing is an important skill for many
dyslexic people with literacy difficulties. Not only can it make writing
easier, it can also facilitate access to the spell-checking facility in
word processing packages. (Some Pentonville students reported improved
spelling ability by visualising the key board, and remembering where their
fingers would fall.) Furthermore, students for whom writing is difficult,
are frequently offered their first opportunity to produce pieces of work
which are "clean", attractively presented and of easily legible
quality.
The other key aspect of the Project's
success has been the sympathetic assessment process and learning climate
created by Pentonville's Education Department. Staff have been
enthusiastically committed to the Project, and have taken on additional
work to reinforce the learning which has taken place for students through
their interaction with the software. They have shown genuine delight in
students' progress, and this, in turn, has served to reinforce the
students' sense of accomplishment and improved self-esteem. It is
important to acknowledge the role of the supportive culture when attempts
are made to replicate the project elsewhere.
Publicity and Media Coverage
The project attracted considerable positive media
attention. Highlights include The Evening Standard, 10 December
1998, (Dyslexic Prisoners turn to technology"), The Times, 16
December 1998 ("Literacy Initiative Put Behind Bars"), the lead
story in the Times Educational Supplement Friday Magazine, 19
February 1999 ("Escape from Dyslexia: How Computer . -aided courses
are liberating Pentonville Prisoners"), a mention in the Guardian
Weekend Magazine 24 April 1999 ("When Words Dance"), and a
feature piece on the Esther Ranzen Television Show "That's Esther"
on 18 April 1999. Islington community newspapers and Prison Service
News also covered the story. Media attention has been particularly
gratifying to the Prison's Governors as positive national press is a
rarity for the prison service, and much kudos has come to Pentonville as a
result of the project. There has also been interest from other Prisons all
over the country, and the Pentonville Education Service has been deluged
with visitors wanting to see the project in operation with a view to
possible replication.
Continuation
- The Project has exceeded our expectations, and Touch-type
Read and Spell will continue to be run at Pentonville Prison.
Education Co-ordinator Jane Broadfoot says "This course has been
phenomenally successful, and 1 feel extremely lucky and proud to have
it as part of the Education Programme here at Pentonville. We owe a
debt of gratitude to the British Dyslexia Association, without whom
the Dyslexia Project would not have come about, and also to the
National Year of Reading for providing funding for the pilot."
Jane has been nominated for an award by the Butler Trust for her role
in setting up and managing the Pentonville Dyslexia Project.
- At the Press Launch in December, Chris Swan of
Amersham and Wycome College, which administers the Education Service
Budget, announced the intention of his Department to take the course
into the 13 other Prisons in and around London whose budgets it
administers.
- The Home Office has written to Prison Education
Providers all over the country to recommend the course, saying
"It seems. that Touch-type Read and Spell is an excellent
teaching/learning tool for use in prisons for students who are
non-readers, need to improve their basic skills and/or diagnosed as
Dyslexic". Many prisons are hoping the funding will be
forthcoming to enable them to run it.
"I get out in December. Where
can I take this course when I'm on the outside?"
Cliristine Freeman
September 1999
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